My TV shows its screensaver or goes to sleep in the middle of a slideshow. How do I stop that?
The latest Ztalio apps for Google TV, Fire TV, Apple TV, LG and Samsung keep the TV awake for as long as something is playing, so update the app if you see it happen there. Roku does not let any app do that, so on a Roku set it once in the Roku's own settings: Settings → Theme → Screensaver → Wait time → Disabled, and Settings → System → Power → Auto power savings → uncheck both options. After that a Roku menu board or slideshow stays up all day. Whichever TV you use, also check the TV's own sleep timer and any 'auto off' or eco setting, because those act on the whole TV, not the app.
Does Ztalio run on the new Fire TV Stick HD and Fire TV Stick 4K Select?
Yes. Those sticks run Amazon's new Vega OS instead of Fire OS, and Ztalio has a native Vega version of the app in the same Amazon Appstore listing, so you install it the same way. It plays video with the picture, supports the 10-second skip, long-press to skip to the next video, the Info screen and screen lock. If you installed Ztalio on one of these sticks before the native version was available, the stick updates on its own and shows the pairing code once; link it again from the TVs page and it picks up its playlist.
My Fire TV switches the TV off after a few hours of slideshow. Why?
That is Fire OS's 'Still Watching' check, not Ztalio. After a few hours without a remote button press, some Fire TV sticks (Fire OS 7 especially) ask whether anyone is still watching and then turn the TV off. To keep a Fire TV screen on all day, turn it off once on the stick: Settings → Preferences → Data Usage Monitoring → Still Watching → Off. Thanks to one of our customers for tracking this down.
How do I stream photos to my TV?
To stream photos to your TV: 1) Install the Ztalio app from the Roku Channel Store, LG Content Store, Amazon Appstore, or Google Play Store, 2) Open the app and note the pairing code displayed, 3) Log into ztalio.com on your phone or computer, 4) Enter the pairing code to connect your TV, 5) Select a playlist and it will begin playing on your TV.
What is Push to TV?
Push to TV is a feature that lets you instantly send any photo or video from your phone or computer directly to your TV. Content uploaded on the web or mobile app now appears on your TV in under 2 seconds (previously up to 15 seconds), powered by a live WebSocket connection on supported TVs.
Can I control playback speed for slideshows?
Yes. Every playlist has its own slideshow speed in Settings › Playback: pick 3, 5, 10, 15 or 30 seconds, or type any number from 2 seconds to an hour (menu boards often sit at a minute or more). Leave it on Default and the TV uses its standard 5 seconds. The remote can still change the speed for the current session, and Stop parks the slide. Videos always play to the end. The same Settings › Playback tab holds the play-order list and a Shuffle toggle (Fisher-Yates randomization), and you can add a per-playlist background music track — either one of your own audio uploads or a track from our built-in music library.
How do I set the order my playlist plays in?
The order you arrange items in IS the order your TVs play them — Ztalio never re-sorts a playlist by filename, date or upload time. Open the playlist's three-dot (•••) menu, choose Settings, and use the Playback tab: drag a row by its handle, or use the up/down arrows (which also work on touch and with a keyboard). Press Save and every linked TV picks up the new order the next time the playlist starts. It works the same way in the iOS and Android apps.
Why is my playlist not playing in the order I set?
Almost always because Shuffle is on. Shuffle tells the TV to randomise the order each time the playlist starts, so your arranged order is ignored while it is enabled. Turn it off in Settings › Playback and your order takes effect again — it was never lost, just overridden. If Shuffle is off and the order still looks wrong, make sure you pressed Save, and note that newly added items are appended to the END of the list until you move them.
Where do newly added items appear in a playlist?
At the end. Use Manage Media to choose WHICH items are in the playlist, then Settings › Playback to choose WHAT ORDER they play in. That separation means adding a photo never quietly reshuffles the sequence you already arranged.
Do Ztalio videos support closed captions?
Yes. Upload a .vtt caption file alongside your video (matching the video's base filename, e.g. vacation.mp4 + vacation.vtt) and captions display automatically on Roku, Google TV, Fire TV, and LG. The TV honors your system-level Closed Captioning setting, so users see captions when CC is enabled in their accessibility settings.
Can I play audio files like music tracks?
Yes. Ztalio supports MP3, WAV, M4A, AAC, OGG, FLAC, and Opus audio files. They appear in your library with a music-note icon, can be mixed into playlists alongside photos and videos, and play with a clean now-playing display on TV.
What media formats are supported?
Photos: JPG, PNG, GIF, WebP, HEIC, AVIF, BMP. Videos: MP4, MOV, MKV, WebM, M4V, AVI, MPG, MPEG, TS, M2TS. Audio: MP3, WAV, M4A, AAC, OGG, FLAC, Opus. Captions: WebVTT (.vtt) sidecars. Larger files are uploaded via resumable multipart so a connection drop won't lose your progress.
Can I search my media library?
Yes. The search bar at the top of your library does a live filter across folder names and file titles — works in the main library, Push-to-TV picker, and Manage Playlist screens. Useful once you have hundreds or thousands of items.
Does Ztalio remember where I left off in a video?
Yes. Ztalio saves your resume position every few seconds while you watch on iOS, Android, or web. Open the same video on a different device and it offers to pick up where you stopped. Auto-clears when you finish.